Two Dried Leaves

Fees & Insurance

Insurance

We recognize the value of mental health services and the differences in what people can afford. Most of our clients use their health insurance to help pay for our services. We also understand how insurance can be confusing and overwhelming to figure out. If you would like to use insurance benefits to cover your therapy, it is best to first contact your insurance company to better understand your coverage by asking about your in-network and/or out-of-network benefits.

  • In-network with Anthem: Our therapists are in-network providers with Anthem Blue Cross Blue Shield (this does not include EAP plans, Medicaid, or Medicare). This means we bill Anthem Blue Cross Blue Shield (Anthem BCBS) directly and you are responsible for the co-pay, co-insurance, and/or Anthem BCBS's contracted session fee if you have not met your deductible. If you have a co-pay, it will be collected at the time of service. 

  • Out-of-network with all other insurance carriers: We are considered out-of-network for all other insurance carriers, which means you are responsible for the full fee at the time of service. However, we are happy to provide you with a receipt (sometimes called a superbill) that you may submit to your insurance company for partial reimbursement based on your out-of-network benefits if applicable. 

  • Choosing to pay out-of-pocket: If you would prefer to not use insurance and pay directly out-of-pocket, your session fee will be collected at the time of service. Many people choose to not use their health insurance to pay for therapy as it has many benefits! It ensures privacy of your information and your treatment can remain confidential - insurance companies require that we provide a diagnosis and session information, and they can request your full clinical record. It can offer a much more flexible treatment plan without the pressure of working under a time-limit - some insurance plans limit the number of sessions allowed in a calendar year. In addition, you may not want a medical diagnosis to be part of your medical record and/or you may wish to address non-diagnosable concerns, which are usually not reimbursable. You can still use your Flexible Spending Account (FSA) or Health Saving Account (HSA) benefits even if you do not use your insurance. 

Fees

Our fees are adjusted from time-to-time. We require a valid, non-expired, working credit card to remain on file at all times regardless of insurance status. All major credit cards, including FSA/HSA cards, are accepted for payment. If you are primarily using a FSA or HSA card, you will also be required to keep a secondary, backup credit card on file.

Doctoral Level Provider (PhD, HSPP)

  • Intake appointment and evaluation: $290 

  • 55-minute therapy session: $265

  • 45-minute therapy session: $225

Master's Level Provider (MA, LMHC)

  • Intake appointment and evaluation: $175

  • 55-minute therapy session: $150 

  • 45-minute therapy session: $125 

If you are unable to make your appointment, please call or email your therapist. We require at least a 24-hour notice for a cancellation or rescheduling to avoid a late cancellation/missed session fee.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. 

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. To learn more about the Patient-Provider Dispute Resolution (PPDR) process, please review this document.

  • Make sure to save a copy or picture of your Good Faith Estimate. 

 

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (317) 747-0574.

If you would like to learn more about surprise billing protection, please review the following document: Disclosure Notice Regarding Patient Protections Against Surprise Billing